For over 20 years, Millo Dépannage has been providing 24/7 breakdown recovery, towing and vehicle transport services in the Alpes-Maritimes and neighbouring departments. Aware of our environmental and social impact, we have integrated a Corporate Social Responsibility (CSR) approach into the heart of our strategy.
This approach is based on three pillars: the environment, social issues and quality of service.
Our CSR commitments
A RESPONSIBLE COMPANY COMMITTED TO MOBILITY
🌱 Environmental commitment
In a sector where mobility is essential, we are committed to reducing our carbon footprint and adopting environmentally-friendly practices.
- Fleet renewal : Our vehicles are regularly replaced with models that comply with Euro 6 standards, thereby reducing pollutant emissions.
- Preventive maintenance : Regular servicing of our recovery vehicles ensures optimum performance and controlled fuel consumption.
- Eco-driving : Our drivers are trained in eco-driving, encouraging a reduction in fuel consumption and CO₂ emissions.
- Waste management : We implement procedures for sorting and recycling the waste generated by our activities, in collaboration with specialist partners.
👥 Social commitment
The well-being of our staff and the quality of our services are at the heart of our concerns.
- Ongoing training : Our teams receive regular training to maintain a high level of competence and guarantee safe and efficient operations.
- Working conditions : We strive to provide a safe and healthy working environment, complying with current standards and implementing measures to prevent occupational hazards.
- Diversity and inclusion : We encourage equal opportunities and diversity within our company, promoting the inclusion of all profiles.
👥 Social commitment
The well-being of our staff and the quality of our services are at the heart of our concerns.
- Ongoing training : Our teams receive regular training to maintain a high level of competence and guarantee safe and efficient operations.
- Working conditions : We strive to provide a safe and healthy working environment, complying with current standards and implementing measures to prevent occupational hazards.
- Diversity and inclusion : We encourage equal opportunities and diversity within our company, promoting the inclusion of all profiles.
🛠️ COMMITMENT QUALITY
Customer satisfaction is a priority for us. We are committed to providing fast, high-quality services tailored to individual needs.
- Availability : Interventions 24 hours a day, 7 days a week, with an average response time of 30 minutes.
- High-performance equipment : A fleet of recent, well-maintained vehicles equipped with the latest technology to ensure efficient response.
- Customer care : attentive listening and personalised support for each call-out, guaranteeing an optimal customer experience.
📍 Local anchoring and partnerships
As part of our expansion, and in order to consolidate this local presence, we have recently acquired three breakdown companies strategically located in the South of France. The aim of these acquisitions is to :
- Strengthen our territorial coverage, to optimise our response times and guarantee more uniform coverage throughout the country.
- Increase our response capacity, by expanding our fleet of vehicles and integrating new qualified staff.
- Structure our operations around a number of logistics hubs, enabling teams to be better organised, resources to be pooled and operational monitoring to be more fluid.
- Increasing our competitiveness by pooling the skills, technical resources and processes of several of the sector’s leading companies.
This local development strategy is part of our ongoing drive to professionalise our services, with the priority of constantly improving the quality, reliability and speed of our operations. In this way, Dépannage Millo is asserting its determination to remain a benchmark player in the vehicle breakdown and transport sector, while firmly anchoring its expertise at the heart of its home territory.
📍 Local anchoring and partnerships
As part of our expansion, and in order to consolidate this local presence, we have recently acquired three breakdown companies strategically located in the South of France. The aim of these acquisitions is to :
- Strengthen our territorial coverage, to optimise our response times and guarantee more uniform coverage throughout the country.
- Increase our response capacity, by expanding our fleet of vehicles and integrating new qualified staff.
- Structure our operations around a number of logistics hubs, enabling teams to be better organised, resources to be pooled and operational monitoring to be more fluid.
- Increasing our competitiveness by pooling the skills, technical resources and processes of several of the sector’s leading companies.
This local development strategy is part of our ongoing drive to professionalise our services, with the priority of constantly improving the quality, reliability and speed of our operations. In this way, Dépannage Millo is asserting its determination to remain a benchmark player in the vehicle breakdown and transport sector, while firmly anchoring its expertise at the heart of its home territory.
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DISCOVER OUR SERVICES
A family breakdown and towing company set up by Millo Père et Fils, which for 20 years has been committed to carrying out all the most unusual and delicate breakdown, towing and winching operations in the Alpes-Maritimes and neighbouring departments.
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